7 replies to this topic

[rogerxp]

I've noticed that my passenger door window catches the hood as the door is opened. The window does drop like it should but still catches. This has now worn a hole in the edge of the hood and is coming away. It's gone right through the fabric so you can see the black plastic/rubber frame underneath.

Whilst this is only small (you'll see from the pictures) it's only going to get worst so needs sorting asap.

My car is booked into WestWay Stockport on Thursday next week for them to take a look.

Give the position of the hole I'm really not comfortable with a 'fix' as surely that would just wear overtime (bear in mind my passenger door is hardly ever used and the car is a 60 plate with 6k on the clock so it's obviously a week spot). Something must be aligned wrong too. I appreciate a whole new hood is going to cost a pretty penny (through warranty) but just wondered if any other Roadster owners had suffered the same issue and what was their outcome...

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[A Pair Of Flabby Wings]

It's the first I've heard of that problem, both with roadsters on here but also in the press.

It does look and sound like an alignment problem, as you say, and definitely a warranty matter. I'm sure you have, but have you compared both sides to see if they are lined up exactly the same? Otherwise though I'd leave it up to the dealer to sort you out with a new roof under warranty.

Is it me, or does it look there is a slight lump protruding from the lip of the roof edge where it's catching?

It's good to hear the window still drops, but perhaps it's not dropping enough is another thought . . . again for the dealer to sort out.

[rogerxp]

Seems I'm not alone, someone on another forum pointed me stateside (http://www.the370z.c...-torn-roof.html), so looks like a known issue. Just hope they don't resist and insist on a patch-up job. We'll see.

[A Pair Of Flabby Wings]

Yes, it looks like a known problem over the pond. And it does look like it is an alignment/unfolding problem. Some people may have avoided it by watching for it, and straightening out the offending area, but on a new or nearly new car you shouldn't have to do that, hence the dealers/Nissan rightly not questioning it.

The other interesting thing is that it seems to be predominantly a problem with the passenger side. Their passenger side being the right hand side, as opposed to yours/ours being the left . . .

[Paul_S]

rogerxp, on 16 February 2012 - 11:10 AM, said:

Seems I'm not alone, someone on another forum pointed me stateside (http://www.the370z.c...-torn-roof.html), so looks like a known issue. Just hope they don't resist and insist on a patch-up job. We'll see.

Beat me to it!

I would suggest you set expectations with your dealer before they inspect it. Good luck and let us know how you get on

[rogerxp]

Well, went to collect my car yesterday, and luckily there was still a little sun left so managed a bit of top-down action . Anyway, back to the case in question, I'm happy with the result they've proposed which is as follows.

They will obviously look at slightly realigning the passenger window to stop this happening again - it's literally a millimeter out - in fact, if you open the door slowly, there's no problem at all, but in reality people open it too fast without realising. No point in doing this until the hood has been sorted.
They're able to fully replace the material section of the hood whilst leaving all the original mechanicals in place - imagine a sock over your foot; they're simply going to change the sock!! Apparently the material section fits over the main structure of the hood and can therefore be removed. It's not intended to be removeable (before you all start to remove yours to put in the washing machine for a good clean ), there's a certain amount of drilling needed, but it is possible and this information has come directly from Nissan GB. The parts have all been ordered.

So, I'm pretty happy with this. One of my concerns was with the whole mechanism being replaced and not being refitted like the robots would have done in the factory so just replacing the material sounds a good result. Obviously this needs to be done well, and tighted & aligned to the right degree, but that's up to them to sort and get right.

Parts should take a week or so to arrive so they'll call me and book me in. They'd like my car for 2 days just so they can be thorough and test it sufficiently to save repeat visits with niggling issues. I've asked for the funked up Juke on the forecourt as my next courtesy car (as opposed to the bright red Note with prices scrawled down the sides) so we'll see - it's the dealers accountants car so will take great pleasure in getting the keys off him!!! I'm not bothered what they give me if I'm honest so long as they do things right. Unfortunately I'm dealing with Westway Stockport whereas Westway Manchester have a bunch of GTRs gathering dust - now that would have been nice - never mind.

[Paul_S]

Thanks for the update. It seems they are doing the right thing

I would be inclined to take some photos and /or video footage of your roof as it is now - just so you can compare it to your new one. I'm sure they'll do a decent job but there aren't many in the country and doing a side-by-side comparison will be difficult after the event.

Good luck and enjoy the JUKE!

[rogerxp]

Yes, already thought about recording my current hood for comparison, will defo get that sorted (wish I'd thought about it this weekend!!)