Evening all, I'm in a bit of a predicament and would appreciate knowing were I stand on this one as its all new to me.
I have a GTR and it has formed the well documented corrosion bubbles under the door mirror's on a car that is only 4 years old.
I took the car to the dealer whom carried out a warranty report and sent to Nissan whom confirms that the work can be carried out, all good I thought.
Cars get booked in for the work then it sits in the body shop compound for approx. two weeks with no work started.
I go into the body shop and talk to the manager to find out that they are not prepared to carry out the repair in the way that Nissan wants them to which is basically a cheap fix of localised grind out infected area, treat and paint.
The body shop have done others this way and the corrosion has come back in approx. 6 months.
Also because they have repaired the car, the warranty to particular area now lies with them and because of that they are refusing to carry out the work.
They have spoke to Nissan and explained the situation and the correct method however Nissan refuse to budge.
The body shop has told me I will need to take this up with Nissan UK and as yet I also need to talk to the dealer as they are separate from the body shop.
I get the feeling I am going to have a fight on my hands and would appreciate some pointers on exactly were I stand on a legal position.