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Email update from Infiniti


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#1 Chilli Red

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Posted 05 June 2019 - 04:24 pm

Received mine today....


INFINITI
KEEPING YOU UP TO DATE
You will probably now be aware that, from March 2020, INFINITI will no longer sell new cars in Western Europe.

We understand that you may have questions about this and how it will affect your INFINITI ownership especially around your routine servicing requirements and vehicle warranty coverage and fulfilment.

The important thing to know is that we are completely committed to honouring both of these, so you will continue to enjoy the support and service youre entitled to.

Were currently finalising details of how this will happen after March 2020. So that we can keep you in the know, please take a moment to update your details.



So after being so sodding difficult about others doing their services including Nissan, it would appear they will have to surrender now!
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#2 paul_k

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Posted 05 June 2019 - 04:50 pm

Wondering where the nearest dealership will be next year - Dubai?!
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#3 Chilli Red

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Posted 05 June 2019 - 04:54 pm

Gutted if they have to pay us to go there, what a b!tch :lol:

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#4 JohnFK

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Posted 05 June 2019 - 05:16 pm

Dont fancy you getting it serviced at the Nissan dealership in Reading..

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#5 A Pair Of Flabby Wings

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Posted 05 June 2019 - 05:33 pm

[. . .]

So after being so sodding difficult about others doing their services including Nissan, it would appear they will have to surrender now!

 

:lol:

 

It's amazing how much of a story one sentence can sometimes tell.  Isn't it, erm . . . :rolleyes:


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#6 Chilli Red

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Posted 05 June 2019 - 06:04 pm

:lol: I had a hate hate relationship with the service department in Reading, think I hated them more but maybe wrong. :lol:

I used an independent last year as she’s three years old now.
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#7 A Pair Of Flabby Wings

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Posted 05 June 2019 - 09:28 pm

Very wise, Sarah.  And even more so as things have turned out.

 

I'm grateful in one way though; as that was one of the funniest things I've read for quite a while.


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2007 350Z (my second Zed) - When you give up driving, you’re not going to look back wistfully on the car you owned with the nicest dashboard top or speaker grilles. You’re going to remember a car for its excitement and how it made you feel.
2011 Yaris 1.33 (my third Yaris) - With an extra 30cc and an extra gear it's become the S-Class of small cars.  Far less pretentious though.


#8 paulp4als

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Posted 10 June 2019 - 06:15 pm

I would like to be kept informed about what happens as I am thinking about the Q60. I did test drive one but it was a nightmare because the battery was flat before we started but would like to try one again.
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#9 Chilli Red

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Posted 10 June 2019 - 06:50 pm

I will post up each email I receive.
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#10 paulp4als

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Posted 10 June 2019 - 07:30 pm

Thanks Chilli Red I may see you at Silverstone
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#11 paulp4als

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Posted 17 July 2019 - 04:18 pm

I had a phone call from Middlehurst Anissa today. They told me that the existing Infinity dealers will still be able to carry out service & warranty repairs so I take it that they will be stocking spare parts as well.
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#12 Paul_S

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Posted 18 July 2019 - 08:51 pm

I had a phone call from Middlehurst Anissa today. They told me that the existing Infinity dealers will still be able to carry out service & warranty repairs so I take it that they will be stocking spare parts as well.

Thanks for the update :thumbs:


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#13 Chilli Red

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Posted 19 July 2019 - 05:22 am

I’ve heard nothing from Reading, Infiniti head office are the only ones who have contacted me.

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#14 blobbish

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Posted 19 July 2019 - 07:17 am

I’ve heard nothing from Reading, Infiniti head office are the only ones who have contacted me.

 

Not sure you should expect anything. They are enough to put you off of the brand!


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